General

Coca-Cola Ireland is proud of its on-going commitment to responsibly manage and treat with the utmost respect and confidentiality all personal information collected during the course of its dealings with its customers. It values its customers trust in providing such personal information and limits the collection and use to maintain a superior level of service to its customers.

This Privacy Statement applies to all personal information collected by Coca-Cola Ireland in dealing with its customers on its website. Coca-Cola Ireland wants to ensure that it customers are aware of its commitment to the fair processing of personal information, such information being information about a person that can be used to identify that person.

Personal Data

Coca-Cola Ireland will not collect any personally-identifiable information about you (e.g., your name, address, date of birth, telephone number or email address ("personal data") through our websites unless you have provided it to us voluntarily by ticking the “opt-in” button before you register with the www.cokezone.ie website. If you do not want your personal data collected, please do not submit it to us. Coca Cola will not use any personally-identifiable information about you which is obtained through our website, for direct marketing and advertising purposes unless you have indicated your agreement to this use by ticking that you “opt-in” and consent to receiving marketing and advertising updates from us when you register with the www.cokezone.ie website. Coca-Cola Ireland will only collect and use your personal data in strict compliance with ROI and NI data protection laws.

Coca-Cola Ireland takes the protection of data seriously. Our database is hosted in the USA and we implement similar safeguards as required by European standards.

When you do provide us with personal data, we may use that information in the following ways, unless stated otherwise:

• We may store and process that information to better understand your needs and how we can improve our products and services.
• We (or a fulfillment house or other third party on our behalf in connection with a promotion) may use that information to contact you.
• And/or we may provide other third parties with summary - but not individual - information about visitors to or users of our sites.
• Where you are a winner in a promotion or competition available at www.cokezone.ie we may provide a list of the names of winners and their country of residence on request. We will not provide your name in this way without your express consent. You can consent to this by ticking the opt-in box when you first register at www.cokezone.ie and thus accept the terms of this privacy statement.

Children

Parents should be aware that Coca-Cola Ireland’s Privacy Statement will govern our use of personal data, but that information which is voluntarily given by children - or others - in chat sessions, email exchanges, bulletin boards or the like may be used by other parties to generate unsolicited mail. Coca-Cola Ireland encourages all parents to instruct their children in the safe and responsible use of their personal data while using the Internet. Coca-Cola Ireland requires the prior consent of a parent or guardian of a child who registers with its website. A parent who requires further information in relation to this can call our freephone number as follows:

Republic of Ireland: 1-800-936-677 (10 digits, including the leading “1”). Lines are open Monday to Friday, 9am-5pm (excluding US Public Holidays); or
Northern Ireland: 0-800-279-9625 (11 digits with the leading “0”). Lines are open Monday to Friday, 9am-5pm (excluding US Public Holidays).

Where Coca-Cola Ireland is notified by a parent that they have not given consent to their child’s use of ‘COKE ZONE’ it will ensure that the child’s account is immediately terminated and all information and data provided by this child will be immediately deleted.

Additional Information Collected Automatically

In some cases, we may automatically (i.e. not via registration) collect technical information when you connect to our site that is not personally-identifiable. Examples of this type of information include the type of Internet Browser you are using, the type of computer operating system you are using and the domain name of the website from which you linked to our site.

Info Placed Automatically on Your PC - Cookies

When you view one of our websites, we may store some information on your computer. This information will be in the form of a "Cookie" or similar file and can help us in many ways. For example, Cookies allow us to tailor a website to better match your interests and preferences. With most Internet Browsers, you can erase Cookies from your computer hard drive, block all Cookies or receive a warning before a Cookie is stored. Please refer to your Browser instructions or help screen to learn more about these functions. We will not store information on your computer without your consent. You can consent to this by ticking the opt-in box when you register at www.cokezone.ie

Access to personal information

Customers may request details of their personal information by sending a signed written request together with a copy of their passport or driving licence to our customer service department at:

Address: Coke Zone, Coca-Cola Ireland, 39-39 Baggot Street Lower, Dublin 2

Customers may contact Coca-Cola Ireland in relation to any queries they might have on this Privacy Statement on:

Republic of Ireland: 1-800-936-677 (10 digits, including the leading “1”).
Northern Ireland: 0-800-279-9625 (11 digits with the leading “0”).

Lines are open Monday to Friday, 9am-5pm (excluding US Public Holidays).